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The Nurtured Heart Approach
Turning challenge
into success...
Innovations and Best Practices
The following article was published in a Best Practices journal in the spring of
2000.
The Nurtured Heart Approach
Howard N. Glasser, Executive
Director, The Children's Success Foundation
The Nurtured Heart Approach has been practiced at Tucson's Center for
the Difficult Child (CDC) between 1994 and 2001. It is a strategic family
systems approach designed to turn the challenging child around to a new
pattern of success. The approach has also been found to produce
substantial success in helping the average child flourish at higher-than-
expected levels of functioning.
The approach is now used in hundreds of classrooms nationally, and its
strategies have been adopted with substantial success as the school-wide
discipline plan in several Tucson schools.
The Nurtured Heart Approach teaches significant adults how to strongly
energize the child's experiences of success while not accidentally
energizing his or her experiences of failure. Most approaches, because
they were designed for the average child, get stretched beyond their
capacity when applied to challenging children. Traditional approaches for
parenting and teaching can easily backfire with challenging children: they
inadvertently reward children by providing more energy, involvement and
animation when things are going wrong. Challenging children wind up
being very confused because they perceive a high level of incentive for
pushing the limits and for negative behaviors and little incentive to make
successful choices. Often, the harder adults try applying these normal
methods, the worse the situation becomes, despite the best of intentions.
Since The Nurtured Heart Approach was first introduced at CDC in 1994,
a number of studies have been undertaken and several positive outcomes
have emerged.
School Outcomes:
Tolson Elementary School in Tucson Arizona, a Title I school of over 500
children (80% free or reduced lunch) has shown remarkable progress
since beginning a school-wide Nurtured heart Approach intervention in
1999. Prior to that many children were referred for ADHD assessments
and were put on medications. They had eight times the normal number of
school suspensions per year as other schools in the district and teacher
attrition was well over 50% per year. Since that time there has only been
one child suspended, no children at all diagnosed as ADHD and no new
children on medications. Teacher attrition has dropped to less than 5%
and special education utilization has dropped from 15% to 5%. Best of all,
the school has gone from the worst in district as measured by
standardized test scores to having dramatic and continuing positive
progress. This data is in keeping with other informal observations noted
when this approach has been applied in other school-wide applications.
Many HeadStart programs around the county use The Nurtured Heart
Approach. The city of Tucson adopted the approach in the year 1999 and
has used it successfully every since. The data they have collected for the
3,000 underprivileged children they serve each year confirms that in this
time period they too have not needed to send a child for a diagnostic
assessment or medication services at all. They use the approach class-
wide and in addition to feeling that the approach helps all the children to
flourish it has helped them to help the at-risk children to do well within
the classroom setting without needing outside services.
Both Tolson Elementary and Tucson HeadStart report a strong increase in
their ability to positively impact the parent communities they serve.
Recidivism:
The most recently published findings are from the 1999 "Year in Review"
study conducted by Pima County Juvenile Court in relation to the Pre-
Adolescent Diversion Project (PADP) of Tucson's Child and Family
Resources. The project's parenting component and several other aspects
of the program are based on The Nurtured Heart Approach. The project
is a 16-hour workshop series over 4 weeks for first offending youth and
their families.
According to Pima County Juvenile Court researchers, first offenders
referred to other Juvenile Court programs have shown a 32% rate of
recidivism, whereas the rate of re-offense for those youth who have
completed PADP with their families is only 18%. This represents a 45%
rate of improvement over other diversionary programs. Typically, youth
who re-offend do so at escalating rates of intensity, committing bigger
crimes and more often. The graduates of PADP who did re-offend
committed lesser offenses. The statistical significance of the 18% rate of
recidivism is .00001. This occurrence could not have happened by chance
alone. Therefore, the strategies and approach of the Pre-Adolescent
Diversion Project have been shown to produce noticeable improvement.
Medications:
Another indicator of The Nurtured Heart Approach's effectiveness may
be related to informal research regarding the use of medications among
CDC clients.
Although many children referred to CDC are already on medication, CDC
has scrutinized the records of children who are referred to the agency with
no prior evaluation and therefore are not taking medications at the time of
intake.
Upon close examination of the initial assessments of those already on
medications and those not on medications, no difference is discernible.
Those who are referred who are not on medications typically have very
much the same symptoms and levels of severity as those who are already
on medications at the time of intake. Most frequently those symptoms
match the profiles of Attention Deficit/Hyperactivity Disorder (ADHD) and
Oppositional-Defiant Disorder, with problems of aggression, compliance,
impulsivity, distractibility, and a preponderance of school related issues.
National statistics show that of all children going to a primary care
physician or a child psychiatrist for an initial assessment with these kinds
of symptoms, 75% are prescribed medications at the time of that
evaluation. It can therefore be assumed, given the kinds of symptoms and
the level of severity of the children referred to CDC, that approximately
75% of these children would be put on medications if CDC's very first step
were referral to a physician for an evaluation.
During a 10-month period in 1998, CDC worked with 211 children. Of
these, 51 were already on medications prior to referral to CDC. Of the 160
children who were not already on medications, only eight were
subsequently referred for psychiatric evaluations and only four were
actually prescribed medications subsequent to the evaluation. This
represents less than a 3% rate of utilization of medications. Perhaps just
as interesting is that nine of the 51 on medications were successfully
transitioned off medications during this time frame.
Overall improvements:
A separate on-going study conducted collaboratively by the Community
Partnership for Southern Arizona (CPSA) research department since late
1996 involves pre- and post-treatment administration of the Connor's
Parent Rating Scale with all CDC clients. Preliminary assessment of the
data indicates excellent results in terms of efficacy of treatment. All scales
of the Connors show improvement at the .01 level of significance and five
of the six scales show improvements beyond four standard deviations. The
study further confirms that, in general, the presenting symptoms of CDC
clients at intake show a high degree of severity while the outcomes show
children well within the mid-range of normative behaviors. Further
analysis will be forthcoming.
Utilization of high-level services:
Considering the consistently high severity of CDC clients at intake, a fairly
remarkable outcome has emerged over the years in relation to the number
of CDC children who eventually needed high level and costly interventions
such as out-of-home placements. Since 1994, only 8 children have
required higher levels of intervention. This is despite the fact that many of
the children referred to CDC over the years had one or more mental health
related hospitalizations prior to referral to CDC.
The Nurtured Heart Approach also has been called upon numerous times
to help transition children from high-level interventions to normal family
life and regular levels of treatment. The related preventive request--to
take on a child headed for a high-level intervention as a way of re-
stabilizing the child--is also a routine facet of the capacities of this
approach.
Re-utilization:
In a study of 808 of CDC cases from November 1994 through October
1998, only 28 children needed to have their cases re-opened and, in most
of these instances, subsequent treatment was very brief and successful.
Most of these families needed only a little inspiration or clarification on
how to get back on track with the approach. The rate of re-utilization is
less than 3.5%.
Cost/efficacy:
Many consumers do not qualify for the public mental health system and
find the cost of on-going private treatment prohibitive. The Nurtured
Heart Approach, typically taught for 8-12 total hours over a four-week
period, is very well-suited to multi-family group scenarios, thus allowing
families without insurance benefits to have an alternative form of
affordable treatment.
In 1996, Dr. Shirli Ward researched The Nurtured Heart Approach for
her doctoral dissertation. Comparison of a Nurtured Heart Approach large
group format (over 30 parents in one group training) showed levels of
success similar to that produced by therapeutic work with individual
families. Dr. Ward pointed out that other prominent parent training
programs were limited in size to a maximum of eight families, making The
Nurtured Heart Approach considerably more time and cost effective.
The study also found that it was not necessary for both parents to
participate in the training to achieve beneficial results. In one component
of the study, only mothers were involved in the training and their children
were not directly involved in the treatment. The mothers were able to
become, in effect, the "therapists." The results reflected a high degree of
satisfaction with the program in terms of improvements in family life and
the progress their children made.
Dr. Ward further assessed the effect of the approach on child and parent
functioning using the Devereaux Scale of Mental Disorders along with the
Parent Stress Index, the Parenting Sense of Competence Scale, the Beck
Depression Inventory, and the Forehand Satisfaction Survey.
Dr. Ward found that, relative to subjects in the comparison group, those
involved in The Nurtured Heart Approach parent-training model
demonstrated significant changes in functioning following treatment.
Mothers reported significant (.01) improvements in their child's behavior
related to the following: conduct, anxiety, communication, acute problems,
and overall severity. In addition, in terms of their own well-being, mothers
reported fewer depressive symptoms, decreased stress levels and
increased parenting effectiveness and satisfaction following treatment.
These results were found to be consistent across the researched diagnostic
categories of Attention Deficit Hyperactivity Disorder, Oppositional Defiant
Disorder, Conduct Disorder and Depressive Disorder as well as for children
for whom treatment was sought for general noncompliance and
Adjustment Disorder.
In 1994, Dr. Lorence Miller, also using the Devereaux Scale of Mental
Disorders, found that a sample population of children in treatment at CDC
had higher levels of severity at entry into treatment than the comparison
groups of selected specific diagnoses used in the Devereaux groups own
studies of criterion-related validity. The CDC sample population had more
severe problems in all areas but attention. Dr. Miller's post-test results for
both The Nurtured Heart Approach family treatment and large multi-
family group treatment modalities were shown to have extremely
significant effects toward normalized behaviors.
Training:
Perhaps one last measure of The Nurtured Heart Approach could be
viewed in relation to the training of professionals. The approach is so
readily transferred to other professional that they become fully competent
in a relatively short period of time.
CDC accepted its first two interns, both Masters Degree students in the
University of Phoenix Marriage and Family Program, in 1999. Within two
months, both were so effective with families in treatment that they were
comparable to senior therapists in both the results they produced and
their own perceived level of competency. This year, five more interns have
applied to CDC training program and are following suit in their level of
confidence. CDC attributes a great deal of the success of the training to
the inherent power of the model: The Nurtured Heart Approach.
517.787.WISH (9474)